This Billing Terms and Conditions document outlines the payment and billing practices for Sophia Florence.
1. Accepted Payment Methods
At Sophia Florence, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
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Visa, MasterCard, Maestro & American Express
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Apple Pay, Google Pay, Paypal & Shoppay
All payments are processed in US Dollars (USD).
2. Payment Processing
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Payments must be completed at the time of purchase.
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Orders will not be processed or shipped until full payment has been received.
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If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
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All prices listed on Sophia Florence are in Dollars (USD)
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Prices are subject to change without notice.
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Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
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Sophia Florence uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
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We do not store your credit card or payment details.
5. Refunds & Chargebacks
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Refunds are processed according to our Refund & Return Policy.
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Unauthorized chargebacks will be disputed.
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If you experience any issues, please contact us first at support@sophiaflorence.com
6. Fraud Prevention
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Sophia Florence reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
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Additional identity verification may be requested for high-value transactions.
7. Contact Information
Store Name: Sophia Florence
Warehouse Address: 1312 Old Stage Road, Simpsonville, SC 29681
Address: Gerard Doustraat 123, Ede, Gelderland, 6717MJ, Netherlands
Email: support@sophiaflorence.com
Phone: +1 970 438 2607
Support Hours: Monday–Friday, 9:00 AM – 5:00 PM ET
Response Time: Within 1–2 business days